In Search of Authenticity

Last week I realized that riding my bikes, the ones I have with my name on the down tube, just doesn’t feel the same. I think it’s because of an underlying fear that in all likelihood, no matter how the Serotta trademark is used, or its story told, it is leveraging a past authenticity to validate current and future business by people who don’t understand the true meaning of the word.

Authenticity.

I was disappointed to find that Merriam-Webster’s on-line dictionary didn’t even recognize the word, rather spilling out four versions of the word authentic.  Authenticity was referenced down the list in 5th position.

Curiously, the four definitions for authentic seemed to have been scrutinized by marketing executives who were given the opportunity to provide ample justification for lack of originality of something that was once created with a heart and soul.  An authentic replica seems to me an oxymoron.

Wikipedia provided gratification:

Authenticity is a technical term used in psychology as well as existentialist philosophy and aesthetics. In existentialism, authenticity is the degree to which one is true to one’s own personality, spirit, or character, despite external pressures; the conscious self is seen as coming to terms with being in a material world and with encountering external forces, pressures and influences which are very different from, and other than, itself. A lack of authenticity is considered in existentialism to be bad faith.

Now we’re talking!

A couple nights ago I was watching an episode of Anthony Bourdain’s Parts Unknown series, a great attempt IMHO of delivering interesting, honest material that’s both entertaining and thought provoking.  It is authentic, original programming and unrelated to the story lines, it just makes me feel hopeful that integrity is still alive.

But the Mad-Ave version surrounds us everywhere without relief, from politics to an endless array of consumer goods and most of us act like the ignorant morons, willing lemmings the purveyors wish us to be, moved by 10 to 20 second sound bytes.

That same evening, there was a commercial that began with a pair of hands finishing off some nice authentic-looking hiking boots, cut to a group of hipsters rising pre-dawn, getting decked out in a full array of brand new never-seen-a-trail outfits and climbing into their new Jeep.  Yeah. This rugged, sexy-from-the-pages-of-GQ co-ed gang was on its way to being tough and rugged like their boots.  With Starbucks in hand they drove to the edge of a majestic place and walked about 10 feet before watching the sun come up.  Though the company’s web site has the A word sprinkled everywhere, my guess is there’s nobody left at HQ who knows what the boots were originally made for.

Many moons ago my high-school hiking buddy and I were headed up to the Adirondack Mountains for a short week of knocking off as many of the High Peaks as we could manage.  Paul, who was far more seasoned than I at these feats, convinced me I needed some real boots instead of the half-rotted sneakers that I was wearing. So we stopped along the way at a small supply store Paul knew about where he assured me I’d find exactly what was needed.

Barely marked, the store was on the side of the road in a tiny Adirondack hamlet.  Inside it smelled of high quality, well cared for leather and Woodman’s insect repellent.  The latter, in its original form (late 60’s) could have simply been called a repellant.  The deeply funky odor, had to have been developed by a determined hermit.

It was the sort of place you had to know about. The proprietress was a genuine older mountain-woman.  She eyed me up and down with a semi sneer.  I’m sure that if Paul, who was known as a regular, was not with me, she would have flipped her ‘Open’ sign to ‘Closed’ and sent me on my way with nothing so much as breadcrumbs.  Here was a place that you needed to earn the right to wear mountain gear.

The Wise One selected the pair of boots that would be right for me. Made by New Englanders who understood what the spare-no-detail boots were made for, those boots kept my feet warm and dry for many years of slogging in the mud, slush and rock-strewn trails. They were boots that could only have been made by a company whose clear sense of purpose was to make the best boots for people who actually put them to the test.

That boot company is gone, having morphed into a much larger and more complex global brand. I’m not saying that anything today’s company puts its name on isn’t any good.  By most accounts it has done rather well for itself. But using what was an authentic brand heritage to sell a vast array of made-anywhere and everywhere products to hit a variety of price-points decays the underlying authenticity. True authenticity is fragile.  Most companies lose it on the path to success or just as often while simply trying to survive as a business by over-leveraging the brand’s soul.

But I think there’s hope for the future. Healthy skepticism is on the rise. The growing popularity of ‘local’ movements, from food to bicycles, is driven by people wanting to connect with something or someone real, meaning that what’s behind the product is something that can be seen or experienced directly.

In search of authenticity.

Soon I’ll be launching a second blog site, BestofCycling.com.  It will be a non-commercial site where I share stories and review products and activities that represent the best of what the cycling world has to offer… and where true authenticity can be found.

Please write me with your suggestions or, if you are a builder of bikes, parts or accessories and would like to introduce me to your product and your story, I’d be honored to hear from you too.  Or, just send me your stuff!  Contact me through this blog and I’ll get back to you promptly with details.

Until then, here’s hoping to see you on the road,

Ben

Mirror, Mirror.

Part II on the state of bike fitting

No, I’m not obsessed with bike fitting, but these days I am on a tear about integrity, the honesty of purpose or the absence of either.

Recently, a cyclist assaulted me electronically with a four-punch barrage over an experience he’d had seven years ago. Having paid for ‘professional fits’ at four locations that delivered four very different results he was rather convinced that I, and the fitting school I started represented nothing more than a marketing sham. Two thousand, five hundred fifty-five days later he was still peeved.

While over the years the overwhelming majority of feedback I’ve had from consumers has been extremely positive, I have a feeling that this individual’s experience is probably more common than the industry would like to admit. I never did receive any of the details from this hapless fellow- whether the differences were in millimeters or centimeters, nor were any of a myriad of circumstances that could have revealed valid explanations for the variations provided. But in truth, at a macro level those details don’t really matter. The point stays the same-the industry cannot yet guarantee consistency to a public that finally understands that ‘the fit’ matters.

But there is hope.

The Medicine of Cycling Task Force (MOC) is a non-profit organization that was formed by a group of doctors, PT’s and bicycle fitters with the noble goal of trying to establish standards of ‘best practice’ for the sport’s practitioners.  Everything from bike fitting to how emergency responders should prepare for a bike race, to dealing with face lacerations falls underneath the MOC umbrella.  Praise should go to the Interbike 2013 organizers for giving MOC a 90-minute presentation slot to address bike fit.

There, two of the task force’s founding members, Curtis Cramblett and Wade Hall, demonstrated the essentials of a professional bike fit while highlighting the standard guidelines—principles that are widely supported by almost the entire bike fitting community.  In an honest and transparent effort to prove their non-partisanship, Curtis and Wade did their best to tip their hats to over a dozen companies and ‘schools’ who now participate in fitting the world’s cyclists. The room was filled to standing-room-only and it was gratifying to witness the obvious enthusiasm of both the presenters and attendees. When the Q&A was over, still left on the table to discuss and debate further was everyone’s lingering question: “but what is the best?”

Conveniently for me, the 4th Annual Medicine of Cycling Conference (where I was to join as a panelist) was being held right on the heels of Interbike, so the quest for the best continued unimpeded.  Hosted at the US Cycling Headquarters in Colorado Springs, the opening day featured lectures on topics such as triage management at events and various graphically detailed discussions of dealing with traumas. Day two of the conference covered more jaw dropping medical discussions (yes, literally what happens when your jaw is uh…) as well as two hours of presentation and discussion on bike fitting. Seated along side me were undeniably some of the best minds from the ‘fit’ world and to a person all agreed, that the science of ‘best fit’ is, like delivering ‘the best’ of anything in medicine.  It’s an evolving art complimented by training, tools, talent and testing.

As a great case in point, one attendee asked Dan Guillemette, MSC, BSC from Team Sky, “when are you going to fix Chris Froome’s bike position?”  It was a question that hundreds of fitters would have loved to be able to ask, thinking, “Yea, if only I could have Froome in my Fit Studio for a couple hours imagine what he could do then!” You see, for the fitting obsessed, the Team Sky star’s seemingly awkward bike position is something that fitters have been clucking about since ‘Froomie’ burst onto the scene during the 2012 Tour de France.  Not taken aback, Guillemette explained that they are proceeding with care, testing, trying small changes and learning about this one exceptional athlete a day at a time and finding what may appear to be obvious is not necessarily the case.  They are assuming nothing.  Words to live by.

So for the moment, where does this leave fitters who want to deliver the best service and cyclists everywhere who want to receive the best fit?  My advice is frustratingly simple.

Fitters need to approach each cyclist the way Team Sky works with their athletes.  Assume nothing.  Proceed with discipline, humility, and honesty, taking special care to preserve your integrity.  Confidence will follow. Use your tools, which is all that they are, but most of all use your eyes, ears, ask lots of questions and see each fitting as a process of discovery. Your clients will trust you.

Cyclists, ask your fellow cyclists for recommendations.  Don’t be afraid to ask your fitter for referrals and when possible, the referrals should be with individuals who are somewhat like you- age, sex, ability, and cycling discipline (TT, Tri, Road, etc).  Chances are far more likely than not that you’ll have an enjoyable experience and your cycling time will be the better for it.

In the meantime, have a great ride,

Ben