Mirror, Mirror.

Part II on the state of bike fitting

No, I’m not obsessed with bike fitting, but these days I am on a tear about integrity, the honesty of purpose or the absence of either.

Recently, a cyclist assaulted me electronically with a four-punch barrage over an experience he’d had seven years ago. Having paid for ‘professional fits’ at four locations that delivered four very different results he was rather convinced that I, and the fitting school I started represented nothing more than a marketing sham. Two thousand, five hundred fifty-five days later he was still peeved.

While over the years the overwhelming majority of feedback I’ve had from consumers has been extremely positive, I have a feeling that this individual’s experience is probably more common than the industry would like to admit. I never did receive any of the details from this hapless fellow- whether the differences were in millimeters or centimeters, nor were any of a myriad of circumstances that could have revealed valid explanations for the variations provided. But in truth, at a macro level those details don’t really matter. The point stays the same-the industry cannot yet guarantee consistency to a public that finally understands that ‘the fit’ matters.

But there is hope.

The Medicine of Cycling Task Force (MOC) is a non-profit organization that was formed by a group of doctors, PT’s and bicycle fitters with the noble goal of trying to establish standards of ‘best practice’ for the sport’s practitioners.  Everything from bike fitting to how emergency responders should prepare for a bike race, to dealing with face lacerations falls underneath the MOC umbrella.  Praise should go to the Interbike 2013 organizers for giving MOC a 90-minute presentation slot to address bike fit.

There, two of the task force’s founding members, Curtis Cramblett and Wade Hall, demonstrated the essentials of a professional bike fit while highlighting the standard guidelines—principles that are widely supported by almost the entire bike fitting community.  In an honest and transparent effort to prove their non-partisanship, Curtis and Wade did their best to tip their hats to over a dozen companies and ‘schools’ who now participate in fitting the world’s cyclists. The room was filled to standing-room-only and it was gratifying to witness the obvious enthusiasm of both the presenters and attendees. When the Q&A was over, still left on the table to discuss and debate further was everyone’s lingering question: “but what is the best?”

Conveniently for me, the 4th Annual Medicine of Cycling Conference (where I was to join as a panelist) was being held right on the heels of Interbike, so the quest for the best continued unimpeded.  Hosted at the US Cycling Headquarters in Colorado Springs, the opening day featured lectures on topics such as triage management at events and various graphically detailed discussions of dealing with traumas. Day two of the conference covered more jaw dropping medical discussions (yes, literally what happens when your jaw is uh…) as well as two hours of presentation and discussion on bike fitting. Seated along side me were undeniably some of the best minds from the ‘fit’ world and to a person all agreed, that the science of ‘best fit’ is, like delivering ‘the best’ of anything in medicine.  It’s an evolving art complimented by training, tools, talent and testing.

As a great case in point, one attendee asked Dan Guillemette, MSC, BSC from Team Sky, “when are you going to fix Chris Froome’s bike position?”  It was a question that hundreds of fitters would have loved to be able to ask, thinking, “Yea, if only I could have Froome in my Fit Studio for a couple hours imagine what he could do then!” You see, for the fitting obsessed, the Team Sky star’s seemingly awkward bike position is something that fitters have been clucking about since ‘Froomie’ burst onto the scene during the 2012 Tour de France.  Not taken aback, Guillemette explained that they are proceeding with care, testing, trying small changes and learning about this one exceptional athlete a day at a time and finding what may appear to be obvious is not necessarily the case.  They are assuming nothing.  Words to live by.

So for the moment, where does this leave fitters who want to deliver the best service and cyclists everywhere who want to receive the best fit?  My advice is frustratingly simple.

Fitters need to approach each cyclist the way Team Sky works with their athletes.  Assume nothing.  Proceed with discipline, humility, and honesty, taking special care to preserve your integrity.  Confidence will follow. Use your tools, which is all that they are, but most of all use your eyes, ears, ask lots of questions and see each fitting as a process of discovery. Your clients will trust you.

Cyclists, ask your fellow cyclists for recommendations.  Don’t be afraid to ask your fitter for referrals and when possible, the referrals should be with individuals who are somewhat like you- age, sex, ability, and cycling discipline (TT, Tri, Road, etc).  Chances are far more likely than not that you’ll have an enjoyable experience and your cycling time will be the better for it.

In the meantime, have a great ride,

Ben

 

Leaving Las Vegas, City of Algorithms

As the plane left the runway I looked down at the endless expanse of huge hotels, casinos, and over-the-top glitz that attracts millions of people each year, arriving with hopes they’ll leave with newly found fortunes.  But Las Vegas is a city built on algorithms, complex formulas that, stacked in its favor, have delivered more steel, glass and polished Italian marble than likely exist in Vatican City, all to enshrine the vast variety of seductive cash-extracting enticements.  The ever-growing display of excess is proof that the formulas are still working in the city’s favor while encouraged to leave what happens in Vegas behind, visitors are made to feel pretty cool about it all, happily re-enacting Hangover parts I-III all in a weekend of revelry.

But I’d gone to Vegas with the specific intention of not leaving anything behind but to reconnect with friends and colleagues of the bicycle world while also working on my ‘what’s next’ ideas, all during the annual trade show known as Interbike. Now, rising higher into the clear blue Nevada skies I took a last look out the window at the receding shrine to temptation and realized that my biggest takeaway from Interbike 2013 is that this was bicycling’s year of the algorithm too. Continue reading

What I’ve been up to…

People have been asking what I’ve been up to since my unexpected departure from Serotta, the company…. So here’s an update!

First I have to say that I continue to be amazed and appreciative for the outpouring of support for my family and me along with the accolades for past accomplishments.  Collectively, these gestures from friends, family and fans deliver a potent life fuel at a critical juncture for us.  We are all the more determined to convert this fuel into future exciting and rewarding projects.

When I was asked to leave Serotta it took more than a few days to put the concept of being disconnected from a 41-year effort into a past tense mindset.  Actually, it’s a process that I am still working on.  It reminds me of rides I’ve had, when my initial in-the-zone tranquility was suddenly broken by a fury of horrific weather- wind, rain and fog to the point you can’t really see what’s ahead.  Looking for options, I instinctively take whichever road looks most likely to lead to higher ground so that I might have better perspective on the best route to take.  It’s usually a good decision.  And it’s an apt metaphor for this moment in my life.

The good news is I see great opportunity in many directions.  At the moment I’m in the process of whittling down a list of about 20 ideas into no more than 9 options- three each in short, medium and long-term projects.  Although challenging, it’s an energizing process.

Continue reading